Effective Date: 15 March 2026
At Homiso, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website and use our services. By using our site, you agree to the terms of this policy.
1. Information We Collect
We collect two types of information:
a) Personal Information You Provide:
This includes information you voluntarily provide when placing an order, creating an account, subscribing to newsletters, or contacting us. Examples:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (via secure gateways)
b) Information Automatically Collected:
This includes data collected when you use our website. Examples:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and tracking technologies
2. How We Use Your Information
We use your information for:
- Processing and fulfilling your orders
- Communicating order updates, delivery status, or support requests
- Improving our website, products, and services
- Preventing fraud and ensuring security
- Sending marketing communications (if you opted in)
3. Data Sharing and Third-Party Services
We do not sell or rent your personal information to anyone.
We may share information with trusted third parties only to:
- Process payments (Easypaisa, JazzCash, MasterCard, Visa)
- Ship your orders (courier companies like PostEx, TCS, Leopards, Trax)
- Comply with legal obligations
These third parties are bound to protect your data and use it only for the services provided to us.
4. Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and understand user behavior. You can manage cookies via your browser settings.
5. Data Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to keep your information secure, no method of transmission over the Internet or electronic storage is 100% secure.
6. User Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate information
- Request deletion of your data (unless required by law or for order fulfillment)
- Opt-out of marketing communications
To exercise any of these rights, contact us at info@homiso.pk.
7. Children’s Privacy
Our services are not intended for children under 13 years. We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: info@homiso.pk